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Product Care - Ippolita Rosé
Ippolita Rosé is manufactured using a process whereby 18k rose gold is plated over sterling silver. In addition, Ippolita applies a state of the art clear, protective electrodeposited coating to the 18k rose gold. Even with this coating, as with most plating, some wearing away of the 18k rose gold plate may occur over time. The length of time it takes for such wearing away, if any, to occur, will vary depending on several factors, including (i) how much contact the piece has with a rubbing surface; (ii) how often the piece is worn; and (iii) the manner in which the piece is cared for by the customer, including avoiding contact with or exposure to certain caustic or abrasive materials, many of which may be found in common consumer products.
Ippolita warrants to the original consumer purchasing a piece of Ippolita Rosé jewelry (the "Product") from an authorized Ippolita retailer (a "Retailer") that the Product will be free of defects in workmanship and materials for a period of twelve (12) months following such date of purchase.
IPPOLITA MAKES NO OTHER WARRANTIES, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. This Limited Warranty does not apply to misuse or abuse of the Product.
To obtain warranty service during the warranty period under this Limited Warranty, please contact Ippolita's Customer Service Department and request a warranty claim form. The Product, together with the completed warranty claim form and copy of the original receipt for the Product, should be sent to Ippolita at the following address using a service that provides proof of delivery and insurance for the retail value of the Product: Ippolita, Attn: Rosé Warranty Service, 259 West 30th Street, 10th Floor, New York, NY 10001. Following inspection of the Product and confirmation that the Product qualifies for warranty service, Ippolita will repair or replace the Product. If such inspection reveals that the Product does not qualify for warranty service, Ippolita reserves the right to deny warranty coverage and so notify the customer. Under such circumstances the customer may elect to request repair of the Product at the customer's expense.
This is the only warranty or representation that Ippolita is making regarding the Product, and the sole basis for liability respecting quality, performance, defects, repair or replacement of the Product. |